SRC Query Management System

cre8learn Institute · Real-time Query Tracking

user@email.com

Secretary General

Total Queries

Pending

Resolved

Data Queries

Allowance Queries

Log Data Query

Finance Minister

Record students who paid for data but did not receive it or received wrong amount

Data Package Purchased *

10 GB

Standard

20 GB

Popular

40 GB

Large

60 GB

Premium

Student Name *

Student ID *

Vodacom Phone *

Issue Type *

GBs Received (if any)

Date Paid

Additional Notes

Log Allowance Query

Secretary General

Record students with allowance payment issues

Allowance Issue Type *

Not received

Late payment

Wrong amount

Deduction issue

Student Name *

Student ID *

Course / Programme *

Bank Account Number *

Phone Number

Month Affected

Expected Amount (M)

Amount Received (M)

Additional Notes

All Queries Log

ID	Student	Type	Issue	Date	Status	Actions
Loading queries...

Reports & Analytics

SRC Query Management System

Queries by Type

Resolution Status

Data Package Issues Breakdown

Query Management

Queries by Type

Resolution Status

Data Package Issues Breakdown

Query Details